The provision of advice and support by pharmacy staff to enable people to derive maximum benefit from caring for themselves or their families.
What our pharmacy hope to achieve
To enhance access and choice for people who wish to care for themselves or their families.
People, including carers, are provided with appropriate advice to help them self manage a self-limiting or long-term condition, including advice on the selection and use of any appropriate medicines.
People, including carers, are opportunistically provided with health promotion advice when appropriate, in line with the advice provided in our essential services – service.
People, including carers, are better able to care for themselves or manage a condition both immediately and in the future, by being more knowledgeable about the treatment options they have, including nonpharmacological ones.
To minimise inappropriate use of health and social care services.
Our Support for Self-Care service outlined
Our pharmacy staff will provide advice to people, including carers, requesting help with the treatment of minor illness and long-term conditions, including general information and advice on how to manage illness.
Our pharmacy staff will advise on the appropriate use of the wide range of non-prescription medicines which can be used in the self-care of minor illness and long-term conditions.
Our pharmacy staff will make healthy lifestyle interventions opportunistically when appropriate, in a similar manner to that provided in essential services – Promotion of healthy lifestyles service.
Our pharmacy staff will receive self-care referrals from NHS 111 service and other health care professionals.
Our pharmacy staff will signpost patients to other health and social care providers, when appropriate (in line with the service provided in – Signposting).
For patients known to our pharmacy staff, records of advice given, products purchased or referrals made will be made on a patient’s pharmacy record when our pharmacist deems it to be of clinical significance.
The Village Pharmacy
Unit 3, Kingswood Way Great Denham MK40 4GH